OPERATION AND MAINTENANCE SYSTEM
Data center network core layer and convergence layer are using CISCO NEXUS 7000 high- end Series, 2N redundant topology.
Opmanager network integrated monitoring system to monitor the IT equipment performance, port status, node control, link quality, port traffic, etc.
NETSCOUT analyzes the networking protocol and data packet.
DDOS attacks instantaneous migration, emergency processing.
COMPUTER ROOM MAINTENANCE
High quality talents.
1. Electrical, HVAC, electrical senior engineers
2. Professional network engineer
3. Complete ability training and ability evaluation system
Strict equipment maintenance ensure the equipment running well.
7*24*365 environment temperature and humidity, leak detection alarm.
7*24*365 terminal distribution, UPS, air conditioning refrigeration condition alarm.
7*24*365 site inspection.
7*24*365 professional engineer site response.
Regular and irregular risk analysis.
Continuous assessment and improvement.
Perfect emergency plan and business continuity drill.
1. Power supply, fire emergency plan.
2. Typhoon emergency plan.
3. DDOS attack, access switch downtime, firewall downtime and other emergency plan.
FAST CUSTOMER RESPONSE
7*24*365 services online.
15 minute quick response.
Quick restart service.
Fault recovery guarantee.
Customer complaint tracking and feedback.
Risk alert notification.
Equipment collection, storage, escrow service.
Service data analysis report.